Three E's and an F for me stand for Energetic, Elemental, Entrusted and Friendly. Patrick and his Staff here at SilverStar are all this and more. I recently moved into the neighbourhood and decided to give SilverStar a chance to win my business and trust. My truck needed a new muffler and the growl and smell were grating on my nerves. I was in the midst of planning a canoe trip with a friend so I asked Patrick to give me his best estimate to replace it. Immediately he priced out the work, described the process, as I'm not very mechanically inclined, but like to know how things work and decided to go ahead. I gave him my keys and drove off on the canoe trip with my friend, returning to pick up the truck two days later. Upon my return the muffler was fixed, carried a warranty and purred. A week later a family members car needed a flat fixed and upon examining all the tires we determined that it made more sense to put new rubber all the way round. We decided to practice, some more much needed due diligence and along with the new tires that Patrick sourced for a very reasonable price, he found highly rated ones as well. SilverStar also flushed out and replaced the fluids in the engine, radiator, transmission, brakes and all the air filters. Finding mould in the cabin air filter they washed out the casing and installed a new air filter. Both vehicles now carry a warranty on parts and service and as amazing as this may sound SilverStar has sourced a very good warranty for the car as it's kilometres were under the limit and eligible. Their mindset is to "pay it forward" a philosophy I find very grounding and friendly. Energetic, Elemental, Entrusted and Friendly!