Heading back home for a three hour trip from Ottawa, I noticed a loud noise and vibration coming from the left side of the vehicle. Pulling into IKEA, I called a few Automotive Shops around and explained my situation (along with needing to get home) and received the following replies "Sorry we're closed at four o'clock, We're full, We're busy, Maybe we can fit you in tomorrow, You need an appointment!" When I called SILVERSTAR, the first thing Pat the Owner/Service Manger said was "bring your vehicle right in." I was immediately impressed with how responsive and knowledgeable they were, finding the left Front Suspension Strut and Coil Spring Assembly coil spring snapped (Thank heaven, I decided to pull over than make the 3 hour trip home). Seeing that they closed within 30 minutes, I accepted the fact I was going to being staying the night until the next day. Pat gave me a quote,ordered the part and told me I'll be on my way before 5 o'clock. I questioned him about closing and he replied "We're here for you!" The relieve that came over me... To Pat and his team "My wife and I were amazed and truly grateful for your service." I highly recommend SILVERSTAR!